Karadeniz Technical University has established a comprehensive whistleblowing, complaint, and reporting system that supports transparency, accountability, ethical governance, and the protection of stakeholder rights. Through multiple institutional communication and reporting channels, employees, students, and external stakeholders are able to submit complaints, requests, suggestions, reports, and notifications regarding administrative procedures, employment rights, working conditions, ethical concerns, discrimination, mobbing, harassment, and other institutional matters.
The university provides several formal mechanisms to ensure that concerns and complaints can be communicated through accessible, transparent, and reliable channels. Employees may submit applications and appeals related to personnel procedures, employment rights, remuneration, and administrative processes through official forms made publicly available by the Personnel Department. In addition, stakeholders may request information regarding university activities and administrative processes through the Information Request Unit, which operates in accordance with the principles of democratic, transparent, and accountable governance.
Karadeniz Technical University also maintains the “Write to Us” platform, which enables students, employees, graduates, and other stakeholders to directly communicate their opinions, suggestions, requests, complaints, and reports to the university administration. This system strengthens stakeholder participation and institutional feedback processes while ensuring that submitted applications are forwarded to the relevant administrative units for evaluation and response.
The university is committed to ensuring that all reports, complaints, and applications are handled fairly, impartially, confidentially, and within a reasonable timeframe in accordance with applicable legislation and institutional procedures. These mechanisms contribute to strengthening institutional trust, protecting stakeholder rights, improving communication between the administration and stakeholders, and supporting a culture of transparency and accountability throughout the university.
The effectiveness of the whistleblowing and complaint system is regularly monitored and evaluated through stakeholder feedback, complaint records, response processes, quality assurance mechanisms, surveys, and institutional assessment activities. Findings obtained through these processes are used to identify improvement opportunities and enhance the accessibility, efficiency, confidentiality, and effectiveness of reporting and complaint procedures. In line with evolving legal requirements, institutional priorities, and stakeholder expectations, the university continuously reviews and updates its communication channels, reporting mechanisms, and administrative procedures.
As a result, Karadeniz Technical University has implemented a mature and continuously improving whistleblowing and complaint system that supports ethical governance, institutional integrity, transparency, accountability, and stakeholder participation. Through the ongoing cycle of implementation, monitoring, evaluation, and revision, the university ensures that its reporting and complaint mechanisms remain effective, responsive, and aligned with both institutional needs and international good governance principles.
